Repair centre

To be able to guarantee a product you can enjoy for many years to come, great service departments are absolutely crucial.

Contact

If you have any questions, need service, repairs or alterations made on your product, please do not hesitate to contact one of our service departments. 

EUROPE

Ten Hoope Recreatie
Holtmark 1-a
NL-7217 PP Harfsen

Tlf: +31 573 432620
Telefax: +31 573 432621
E-mail: verkoop@tenhoope.nl

REPAIR CENTER NORWAY

If your tent or sleeping bag need to be repaired you can send it to our repair center.

All you need to do is to click the button below. You will need to add your name, address, phone number and e-mail address. Please add information about the issue and what need to be repaired. It will be very helpful if you mark the damage somehow on the product. 

GO TO REAPIR FORM

If you have any further questions, please visit our help center.

Can I modify my Helsport tent?

The answer is yes, but we are unable at this point because of the demand of repairs. We apologize for that, but hope we will be able to do receive  modification requests during the fall. 

We care for our products

No matter how well you care for it, products will wear over time. You can be unlucky and damage it, or wish to make alterations to customize it to fit your special needs or preferences.

In a time where we throw away too much, we want to encourage long-term use. We know that a high quality tent is an investment, and in regards to both the environment and your wallet, we want you to know that we’re here to help if and when you need it.

Our service departments have employees with more than 30 years of experience in producing and repairing Helsport products. In other words someone you can trust will return your product as “good as new” if something happens to it.

DIY - Do it yourself

We also encourage you to care for your products as well, and you can easily do some home repairs. We have gathered some of the most common DIY-videos for you to repair some gear at home or in the field.