Repair centre

To be able to guarantee a product you can enjoy for many years to come, great service departments are absolutely crucial.

Contact

If you have any questions, need service, repairs or alterations made on your product, please do not hesitate to contact one of our service departments. For any other questions regarding products etc. please contact [email protected] 

EUROPE

Ten Hoope Recreatie

Holtmark 1-a

NL-7217 PP Harfsen

 

Tlf: +31 573 432620

Telefax: +31 573 432621

E-mail: [email protected]

 

NORWAY

HELSPORT

Mail: [email protected]

Phone: + 47 72 87 83 00

 

Helsport service form

Helsport develop and produce products of the highest quality and have a 5 year warranty on all materials and components. If you experience an issue with your product that should be covered by this warranty, please fill out our service form and send it to [email protected] Our service department will get back to you as soon as possible with information on how we can help.

If it is not a warranty case, but you want to send a product to us for repair or modification requests, fill out the same form and send it to Outdoor Service Team togheter with your product.

Our service form will help us provide you the best service faster and more efficient, so thank you for using it!

CLICK HERE TO DOWNLOAD THE FORM IN YOUR PREFERRED LANGUAGE

We care for our products

No matter how well you care for it, products will wear over time. You can be unlucky and damage it, or wish to make alterations to customize it to fit your special needs or preferences.

In a time where we throw away too much, we want to encourage long-term use. We know that a high quality tent is an investment, and in regards to both the environment and your wallet, we want you to know that we’re here to help if and when you need it.

Our service departments have employees with more than 30 years of experience in producing and repairing Helsport products. In other words someone you can trust will return your product as “good as new” if something happens to it.

Repair prices

 

Repairs

Price (NOK)

Change zippers on outer or inner tent

475,- (each zipper)

Change of floor (The floor can be changed when the floor does not feel waterproof, are old or teared)

815,-

Mount extra ventilation on the outer tent

500,-

Mount chimney on the outer tent

750,-

Mount storm flaps

1065,-

Mount storm flaps on the biggest family tents

1375,-

DIY - Do it yourself

We also encourage you to care for your products as well, and you can easily do some home repairs. We have gathered some of the most common DIY-videos for you to repair some gear at home or in the field.