If you do not find an answer in our FAQs, we are happy to help you through our Live Chat "Support" function (response time under 2 min). Alternatively, you can fill out our "Contact us" form which can be filled out at any time.
Our Live Chat is open (CET):
Monday: 12-22
Tuesday: 08-22
Wednesday: 08-22
Thursday: 10-22
Friday: 08-14
Saturday: Closed
Sunday: 16-22
On weekdays, expect a response within 24 hours. Answers will be sent via e-mail to the address you have provided. If you do not receive a reply, please make sure to check your "spam" folder.
Please note that we are a small but hard-working team and that changes can happen at short notice. Like you we need to stretch our legs and get as much fresh air as possible.